 Monday, December 6, 2004
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Our friend Ray Ozzie writes about the past and future of computing in C|Net (via POK). (Incidentally, in this case the "our" isn't royal: both the Better Half and I have had the pleasure of working closely with Ray.)
By good fortune, Notes was introduced in an era when corporate re-engineering was in vogue. Within major enterprises around the world, internal barriers were bridged or eliminated as horizontal information sharing and process coordination became the mandate. The fundamental nature of the corporation was changing--catalyzed by a change in doctrine and deftly enabled by cheap commodity communications and information technology.
Notes was a remarkable piece of software. In many senses it broke all the rules we hold dear about technology. Its database wasn't relational; its client wasn't Web-based or even lightweight; its protocols were chatty; and so on. (Why IBM feels compelled to "fix" all that is beyond me, but that's a separate issue.)
But as Ray's quote illustrates, he, Iris, and eventually Lotus had a clear vision of how Notes could transform business. The technology -- while important -- was secondary. Notes participated in and to some extent furthered the evolution of humans working together: a very big deal indeed. It's why I love software so much: on a daily basis it offers you the opportunity of changing the world.
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